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Guests can scan the QR (Quick Response) code on their Chick-fil-A One app any time after transaction has begun.
Which of the following behaviors must be used by Team Members who handle cash? (Select all that apply.)
What should Team Member do when taking a speaker order in the Drive-Thru?
If guest seeks nutritional information, what resources can Team Member suggest?
There is typically no extra charge for _____.
Team Member should request a guest signature on credit card purchases greater than $50 (MasterCard, Discover, American Express) or greater than $25 on Visa card.
A credit card should not be honored as payment for purchase when _____.
Which of the following Team Member practices helps reduce criminal activity related to cash?
Which statement correctly describes a step in presenting an order at Drive-Thru window?
Which of the following statements can correctly be made about Hot Coffee orders in the Drive Thru? (Select all that apply.)
If a fellow Team Member asked, “Can we hold guests’ cell phones to help them?” the answer would be _____.
When you are reviewing the information on a check given to you by guest, you should _____.
If you cannot deliver order to guest in Drive-Thru window within 30 seconds, what steps should you take?
When taking a speaker order in Drive-Thru, which of the following actions should Team Member take? (Select all that apply.)
How should Team Member respond when guests have questions related to food allergies?